Field Engineer

Orbem is an impact-driven deep-tech startup from Munich, Germany. We develop fast, accurate, and accessible imaging solutions that provide access to otherwise unattainable sources of knowledge.

We seek to make a difference – and develop solutions to sustainably feed the world, accelerate the transition to a green economy, and transform disease detection.

Join us on our mission to unleash AI-powered imaging for everything and everyone.

Field Engineer

Starting date: January 2025

Compensation package: $82,500 - $89,375 in yearly salary, and $10,825.85 - $32,477.55 in equity.

Work model: Full-time, hybrid in Houston, Texas

Your role

As a System Integration Engineer / Field Engineer, you will take a hands-on approach to installing and maintaining our MRI scanning solutions at customer sites.

You will collaborate closely with our product, hardware, and software teams to ensure projects are delivered on time and adapted to local conditions.

You'll handle everything from system calibration to repairs, ensuring smooth operations while collaborating with teams to integrate innovative solutions. Plus, you'll be the go-to expert for on-site support and training.

Join our team and be part of the pioneering group launching our US operations! Be among the first to shape the future from day one.

Your day-to-day

As a critical liaison between the customer and Orbem, your work involves installing, maintaining, and troubleshooting MRI systems.

Your responsibilities include:

• Evaluate local conditions, define site requirements for customer installations, and assure site readiness.

• Diagnose and troubleshoot technical issues and malfunctions, providing on-site solutions.

• Install, test, and commission equipment, systems, or machinery at customer sites.

• Test system performance and teach the customer safety, service, and operation.

• Collaborate with product management on customer feedback and product improvement.

• Coordinate with suppliers on onsite servicing, repair, or redesign.

Your experiences and skills

Fit to our values

• We own every challenge: we enjoy complexity and thrive under uncertainty.

• We strive for better: we seize any opportunity for growth and challenge the status quo. We are constantly learning and improving.

• We imagine new frontiers: we think beyond ‘doable’ and ‘reasonable’. We design a sustainable and healthy future together.

Competencies, Experience, and Skills

• You have a bachelor's degree in mechanical engineering, electrical engineering, mechatronics, or something similar; the alternative is higher professional technical education.

• Knowledge of the architecture of industrial automation systems and their components.

• Strong understanding of electrical systems, statics, construction, and water-cooling technologies.

• Strong communication skills and confidence when interacting with customers and suppliers, ensuring clear and effective collaboration.

• Proactive problem-solver with a practical, hands-on approach, unafraid to take action and ownership to drive results.

• Expertise in diagnosing technical issues, identifying root causes, and coordinating with the appropriate teams or specialists for resolution.

• Customer-facing experience.

• Willingness and ability to travel to various U.S sites, and you possess a valid U.S. driver’s license.

What makes you stand out from other candidates

• You have experience with MRI technology.

• Appreciation for interdisciplinary collaboration, thriving in environments that integrate diverse perspectives and expertise.

• Basic proficiency in Linux, with the ability to navigate and perform essential tasks within the system.

• You’re an individual contributor with a team-oriented mindset, actively contributing to a positive, collaborative, and dynamic work environment.

• Experience using CAD tools to draw site plans (DWG files) or technical drawings.

What we offer

• International Environment: Join a team with 30+ nationalities across 5 continents, all driven by a shared purpose: shedding light on the world’s toughest challenges.

• Well-being Benefits:

  • Medical Insurance: We cover 75% of your premium for quality healthcare, plus 50% coverage for your dependents.

  • Dental and Vision Insurance: We cover 50% of your premium, including coverage for your dependents.

  • 401(k) Plan: A retirement savings plan to help you secure your financial future.

  • Wellness Program: Enjoy access to premium fitness providers through our partnership with ADP.

• Work-Life Integration:

  • Flexible Hours & Occasional Remote Work: Benefit from flexible working hours, with the majority of your time spent collaborating in our office and the option for home office.

  • Generous PTO Package: 25 days of paid time off, plus (8) federal holidays.

  • Family/Parental Leave: 12 weeks of paid leave for bonding with a newborn, adoption, or caring for a family member.

  • Bereavement Leave: Compassionate leave for coping with the loss of a loved one.

  • Make a Difference: Join a dynamic, fast-growing team at the forefront breakthrough technology. In our scale-up environment, you’ll have the autonomy to lead projects and make a real impact. We foster a culture of learning and growth, providing a platform for you to explore, innovate, and shape your vision for the future. At Orbem, we’re committed to helping you discover your strengths, while valuing what we can learn from you as well.

Your team

As a System Integration / Field Engineer, you become part of our diverse and international team. Learn more about our talented team, their impactful work, and the challenges they tackle at www.orbem.ai

Orbem is proud to be an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applications from individuals of all backgrounds and experiences and offer reasonable accommodations during the application and employment process.